Last updated: July 25, 2026
By accessing or using PennySlice (“the Service”), operated by Zednest Tech Ltd. (“we”, “us”, “our”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, do not use the Service. These Terms constitute a legally binding agreement between you and Zednest Tech Ltd.
PennySlice is an AI-powered expense intelligence platform that allows users to import bank statements, optionally link bank accounts directly, scan receipts, categorize transactions, track budgets, and interact with their financial data through natural language. The Service includes:
You must be at least 18 years old to use the Service. By using PennySlice, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms. We do not knowingly collect information from anyone under 18. While we do not independently verify your age, we reserve the right to terminate any account that we reasonably believe belongs to a person under 18.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:
You may register using your email address and password, or through supported third-party authentication providers (currently Google and Apple). When using third-party sign-in, we receive your name and email address from the provider. We do not receive or store your third-party account password.
You agree not to:
PennySlice offers both free and paid subscription tiers. The free tier (“Track”) provides core expense tracking features with limited AI capabilities. Paid tiers (“Insight” and “Predict”) unlock additional AI features, higher usage limits, and advanced functionality. Current pricing, feature comparisons, and plan details are available on our pricing page.
Paid subscriptions are billed in advance on a monthly or annual basis through our payment processor, Stripe. We accept major credit and debit cards. All prices are displayed in your selected billing currency (USD or CAD) and include applicable taxes where required by law.
New users may be offered a free trial of paid features. Trial duration and terms are displayed at sign-up. A valid payment method is required to start a trial. If you do not cancel before the trial ends, your subscription will automatically convert to a paid plan at the advertised price. Each user is entitled to one free trial. Attempts to obtain multiple trials (e.g., by creating multiple accounts) may result in account suspension.
You may cancel your subscription at any time from your account settings. Upon cancellation, you will retain access to paid features until the end of your current billing period. After that, your account will revert to the free tier. Your data is preserved when you downgrade.
We do not offer refunds for partial billing periods. If you believe you were charged in error or have a billing dispute, contact us at payments@pennyslice.ai and we will work with you to resolve it.
Refund or credit requests related to a plan downgrade — including switching to a lower-paid tier or reverting to the free plan — will only be considered if you have not used the higher tier’s exclusive features or limits during the billing period in question. Use of any higher-tier feature (including but not limited to increased AI query limits, Penny Spotter alerts, Penny Pulse scenarios, Penny Reports, or elevated receipt scan allowances) constitutes usage for the purposes of this policy, and no refund or pro-rata credit will be issued for that period.
PennySlice offers a Price Lock Guarantee to all subscribers. The subscription price in effect at the time you subscribe (“your locked price”) will remain your price for as long as you maintain a continuous, active subscription on that plan. This guarantee applies to both monthly and annual billing intervals.
If we increase prices for new subscribers, your locked price is not affected. You will continue to be billed at your original rate. The Price Lock Guarantee applies as follows:
We reserve the right to change pricing for new subscribers at any time. Existing subscribers will be notified via email of any general price changes, but their locked price will not be affected.
Cessation of operations: The Price Lock Guarantee is in effect for as long as PennySlice remains publicly available and operational for general consumers. If Zednest Tech Ltd. ceases to operate, discontinues the Service, or materially winds down its consumer-facing business, the Price Lock Guarantee shall automatically terminate and no further benefit, refund, or compensation shall be owed under this clause.
You are responsible for any applicable taxes on your subscription. Where we are required to collect sales tax, GST, HST, or VAT, the applicable amount will be added to your invoice.
PennySlice is not a financial advisor, licensed financial planner, investment advisor, tax consultant, or fiduciary. The Service does not provide financial advice, investment recommendations, or personalized financial planning.
PennySlice uses artificial intelligence to analyse your self-reported financial data and generate insights, predictions, and suggestions. All AI-generated content — including but not limited to the features listed below — is for informational and educational purposes only:
You should not make financial decisions — including but not limited to major purchases, investments, debt management, or changes to savings — based solely on information provided by PennySlice. Always consult a qualified financial advisor, accountant, or other appropriate professional before making significant financial decisions.
AI-generated content may be inaccurate, incomplete, or based on incomplete data. We make no representations or warranties regarding the accuracy, reliability, or completeness of any AI-generated output. You use AI features at your own risk and are solely responsible for any decisions you make based on information provided by the Service.
AI features are subject to monthly usage limits that vary by subscription tier. These limits are measured in processing tokens and are described in our Fair AI Usage Policy. When your monthly allowance is reached, AI-powered features are paused until the next billing cycle. Your data is always preserved and accessible regardless of AI usage limits.
PennySlice uses a community-powered merchant categorization system. When you correct a transaction’s category, your correction may be used — in anonymized, aggregated form — to improve categorization accuracy for all users. Specifically:
By using the Service, you consent to your merchant category corrections being used in this anonymized, aggregated manner to improve the Service for all users.
You may opt out of community AI learning at any time through Settings > Privacy > AI Data Training. When opted out, your category corrections and import file structures will not be used to improve the Service for other users. Your personal categorization experience is not affected.
PennySlice allows you to create a household group and invite other registered users to share financial data. If you create or join a household:
The Partner portal is designed for financial coaches, advisors, and similar professionals (“Partners”) who wish to support their clients’ budgeting goals through PennySlice. Use of the Partner portal is governed by the Partner Terms of Service, which detail data access boundaries, client consent requirements, confidentiality obligations, and both partner and client rights. By using the Partner portal or accepting a partner invite, you agree to both these Terms and the Partner Terms.
Your use of the Service is governed by our Privacy Policy, which describes how we collect, use, and protect your data, including data retention periods. We reserve the right to update our data retention policies with at least 30 days’ prior notice to registered users. Key commitments:
PennySlice may send you notifications related to your account activity and financial data. These service notifications include:
You can control how each notification type is delivered (email, in-app, both, or off) through Settings > Notifications. Transactional notifications — including password resets, two-factor authentication codes, payment receipts, and security alerts — cannot be turned off, as they are essential to the security and operation of your account.
When you submit an issue report (e.g., reporting a problem with a bank file import, a receipt scan, or an AI response), you consent to PennySlice retaining a copy of relevant context for the purpose of diagnosing and resolving the issue. This may include:
Retained data is stored securely and is only accessible to authorized support and engineering staff. Issue-related data may be permanently deleted once the issue is resolved.
When you upload files to PennySlice (bank statements, receipts):
On paid subscription tiers (Insight, Predict, and Partner), PennySlice offers an optional feature to link your bank accounts directly through Plaid, a third-party bank connectivity provider. Bank linking is available in the United States and Canada at launch. By using the bank linking feature, you agree to the following:
PennySlice offers a referral programme for eligible subscribers. Full terms are described in our Referral Programme Terms. Key points:
Currency exchange rates displayed within PennySlice are provided by Open Exchange Rates, a currency data service covering 170+ world currencies.
All content, trademarks, logos, and technology associated with PennySlice are the property of Zednest Tech Ltd. You may not copy, modify, reverse-engineer, or distribute any part of the Service without our prior written consent.
You retain ownership of all financial data you upload to or create within the Service. By uploading content, you grant us a limited licence to process, store, and display that content solely for the purpose of providing the Service to you. This includes the right to transmit portions of your financial data (such as merchant names, amounts, and categories — but not your name, email, or account numbers) to our AI processing providers as described in our Privacy Policy.
Certain features allow you to create content within the Service, including but not limited to coaching notes (Partner portal), transaction descriptions and notes, and support messages. You are solely responsible for the content you create. We reserve the right to remove content that violates these Terms or applicable law.
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY.
To the maximum extent permitted by applicable law, Zednest Tech Ltd. and its officers, directors, employees, and agents shall not be liable for:
In no event shall our total liability to you for all claims arising from or relating to the Service exceed the amount you paid to us in the twelve (12) months preceding the claim, or fifty Canadian dollars (CAD $50), whichever is greater.
You agree to indemnify, defend, and hold harmless Zednest Tech Ltd. and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from your use of the Service, your violation of these Terms, or your violation of any third-party rights.
We may suspend or terminate your account if you violate these Terms, if we detect abuse or fraud, or if required by law. Where possible, we will notify you before taking action and provide an opportunity to resolve the issue.
You may delete your account at any time from your account settings.
When you delete your account, your personal and financial data will be removed within 30 days. This includes transactions, budgets, categories, accounts, receipts, AI chat history, and uploaded files. Certain data may be retained beyond this period where required by law or for legitimate business purposes (e.g., billing records, fraud prevention logs). For details, see our Privacy Policy.
PennySlice also offers a “Start Fresh” option that deletes all your financial data while preserving your account and subscription.
Before deleting your account, you may download your transaction history from Settings > Privacy > Export Your Data. Export files are retained for 30 days and then automatically deleted.
If you have a dispute with us, we encourage you to contact us first at contact@pennyslice.ai so we can attempt to resolve it informally. Both parties agree to make a good-faith effort to resolve any dispute informally within 30 days of written notice before initiating arbitration or court proceedings.
If we are unable to resolve a dispute informally, you and Zednest Tech Ltd. agree that any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Service — including the validity, enforceability, or scope of this arbitration provision — shall be resolved exclusively through final and binding arbitration administered by the ADR Institute of Canada (ADRIC) in accordance with its Arbitration Rules then in effect. The arbitration shall take place in Vancouver, British Columbia, Canada. However, if you are unable to travel, the arbitration may be conducted remotely via videoconference at the arbitrator’s discretion.
The arbitrator shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, or enforceability of this arbitration agreement, including any claim that all or part of this agreement is void or voidable. The arbitrator’s award shall be final and binding, and judgement on the award may be entered in any court of competent jurisdiction.
You and Zednest Tech Ltd. each agree that any dispute resolution proceedings will be conducted only on an individual basis and not as a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration against Zednest Tech Ltd. If for any reason a claim proceeds in court rather than arbitration, you and Zednest Tech Ltd. each waive any right to a jury trial.
Notwithstanding the foregoing, either party may bring an individual action in a small claims court of competent jurisdiction for claims that fall within the court’s monetary limits. If the claim is transferred or appealed to a court of general jurisdiction, the arbitration agreement shall apply.
If you initiate arbitration, you will be responsible for the initial filing fee as set by ADRIC. If the arbitrator finds that the substance of your claim or the relief sought is frivolous or brought for an improper purpose, you agree to reimburse us for any fees we were required to pay. Otherwise, Zednest Tech Ltd. will bear any remaining arbitration fees and costs as required by ADRIC rules.
You may opt out of this arbitration provision by sending written notice to legal@pennyslice.ai within 30 days of first accepting these Terms. Your notice must include your name, email address associated with your PennySlice account, and a clear statement that you wish to opt out of the arbitration provision. If you opt out, the Governing Law and jurisdiction provisions in Section 25 will apply in full. Opting out will not affect any other provision of these Terms or your ability to use the Service.
This arbitration provision applies to the maximum extent permitted by applicable law. If you reside in a jurisdiction where mandatory arbitration of consumer disputes is prohibited by law — including but not limited to the European Union, United Kingdom, or any Canadian province or territory where consumer protection legislation overrides this provision — this arbitration clause shall not apply to you, and disputes shall be resolved in the courts described in Section 25.
These Terms are governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict of law principles. Any legal action arising from these Terms shall be brought exclusively in the courts located in British Columbia, Canada, and you consent to the jurisdiction of such courts.
We may update these Terms from time to time. We will notify registered users of material changes via email at least 14 days before the changes take effect. The “last updated” date at the top of this page indicates when the Terms were last revised. Continued use of the Service after changes take effect constitutes acceptance.
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
These Terms, together with our Privacy Policy, Fair AI Usage Policy, Beta Program Terms, Partner Terms, and Referral Programme Terms, constitute the entire agreement between you and Zednest Tech Ltd. regarding the Service.
If you have questions about these Terms, contact us at: